Refund policy

At NUVIE, we’re dedicated to ensuring our customers are satisfied with their purchase of our products. However, if you’re not completely satisfied, we’ve made our return process simple and straightforward.

30-Day Return Policy

If you wish to return your purchase, you may do so within 30 days of receiving your order. To be eligible for a return, the following conditions must be met:

• Items must be unopen.
• Products must be returned in their original packaging with tags intact.

Return Shipping Costs

Please note that customers are responsible for covering the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of your item.

How to Initiate a Return

To start a return, please contact our customer service team at support@getnuvie.com. Once we’ve received and inspected your return, we will notify you about the approval of your refund.